Terra Pots Refund & Return Policy

RETURNS

Terra Pots hopes and wishes everyone a successful growing attempt with our pots.  It is with this in mind that we offer our return and refund policy.

To be eligible for a refund, please send any unused product back with an explanation for failure to 304 N. Chadbourne, San Angelo, TX  76903.   Please include contact information with your shipment.  Refunds will be evaluated on a case by case basis.   Any questions or comments may also be sent to info@terrapots.com or by phone to 325-234-9725.

Customers returning merchandise will be responsible for shipping costs associated with returned merchandise. Returned shipping costs are non-refundable.

If there is an issue with the product upon delivery due to manufacturing, please contact us as soon as possible at info@terrapots.com. We can then provide you with replacement and return information.

REFUNDS

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Phone:  (325) 234-9725    |    Email:  info@terrapots.com    |    Mail:  P.O. Box 924, Winters, TX  79567